The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)
Learning and Development
Job Description (Roles and Responsibilities)
The Diplomatic Academy Regional Teams help provide solutions to the learning and development needs for the UK government overseas. We partner with posts and our colleagues in London to ensure learning is based on performance improvement and aligned to UK government priorities. We work to ensure that learning activities are designed to best-practice L&D standards and based on solid research, that they are part of learning programmes that are effective in meeting their objectives, and that we are building learning cultures within the workplace.
Our teams are based across the globe. We work at a fast pace with a high degree of autonomy. We need to be flexible and adept at dealing with change and ambiguity. We need to be skilful at working across cultures and resourceful to ensure we always deliver, even when we meet the unexpected!
The Americas team covers a lot of ground. We partner with 48 Posts (approx 2,500 staff), including some of the most important priority posts in the network.
This requires a lot of support, and that’s why we need a reliable, hard-working, resourceful Coordinator who has an attention to detail and gets things done with minimal supervision. The successful candidate will collaborate with other regional Coordinators and Team Americas to help with communications, manage our budget, and to provide logistical and administrative support.
Coordinate communications by being the first point of contact for enquiries from our customers throughout the region, and the main person leading on our outgoing communications and coordinating our contributions to the global L&D newsletter
Support with maintaining the Learning Management System by scheduling events, ensuring relevant content and links are uploaded, and becoming the team expert in administration of the system
Support our facilitation work by helping to prepare materials, communicating with posts about visits, keeping our management information up-to-date, and ensuring our evaluation processes are followed
Manage our regional budget, providing timely reports to our operations team, procure goods and services for the team, following best-practice procurement guidelines to ensure best value for money
Provide general logistical support to the team, including managing our shared documentation, helping to schedule and support learning events and programmes, coordinating application processes, keeping our calendar up-to-date, helping organise team meetings and help with ad hoc tasks
Essential qualifications, skills and experience
Strong communication skills, both written and spoken
IT skills – the ability to use office applications, in particular Excel and Word
Organisation skills – we need someone who is great at getting stuff done and getting the detail right
- Sense of humor
Under US State Department requirements, the Embassy may only employ, as non-diplomatic staff, persons who are US citizens, US Green Card holders or A or NATO visa holders with EAD cards*. If you hold a visa other than an A or NATO visa you are not currently eligible to work at the Embassy. Please refer to our website for information on exceptions to this policy at www.gov.uk/government/world/usa. All candidates will be subject to background checks and security clearance.
*A visas or NATO visas with EAD cards are acceptable at the Embassy, Consulates, and British Defence Staff (BDS) outposts. The UK Mission to the UN (UKMIS) accepts G visas.
Desirable qualifications, skills and experience
Experience of managing events or projects
Experience of managing budgets
Experience of working internationally
Changing and Improving, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
2 April 2018
Type of Position
Working hours per week
N. America, Caribbean and British Overseas Territories
Type of Post
Number of vacancies
Starting hourly salary (USD)
29 May 2018
Other benefits and conditions of employment
The British Embassy Network offers a strong benefits package. This package includes medical, dental, vision, life, long term and short term disability insurance, a 401(k) retirement savings plan, generous vacation and leave time, and an enriching training package.
Staff recruited locally by the British Embassy are subject to terms and conditions of service according to local American employment law.
Resume and a cover letter should be submitted by 02 April 2018. Internal candidates must inform the Head of Group before applying.
Only successful candidates will be contacted. Please no phone calls. Due to the high volume of resumes we receive, we cannot guarantee consideration of your application if the submission instructions are not properly followed.
The British Embassy is an equal opportunity employer, dedicated to a diverse workforce. We do not discriminate on the basis of race, color, religion, sex, disability, age, veteran status, sexual orientation or other category protected by law.