The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. 

Job Category  Governor's Office

Job Subcategory  MOD (Ministry of Defence)

Job Description (Roles and Responsibilities)  



The Visits Center at the British Embassy are seeking to recruit an experienced administrator to support the British Defence Staff team. 


  • The visits centre at the British Embassy is responsible for processing all Foreign Visit Requests from UK Government personnel to gain access into the US Government sites, throughout the 50 states


    Duties and Responsibilities:


  • Facilitate accurate input of visits data in the DoD's Foreign Visits System database. Full training will be given


  • Liaise with DoD's Foreign Disclosure, Secure Policy Automated Network (SPAN) Personnel & BDS Desk Officers providing excellent quality customer service & resolve problems relating to visits. 


  • Scrutinize the information & determine the appropriate DoD service which has disclosure authority for the subject matter of the visit. Aim to ensure that 80% of all issues are resolved without visit being rejected. To facilitate large-scale UK/US interoperability exercises prior to operational deployment.


  • Act as Visit Team lead on reporting issues to SPAN with regard to Foreign Visits Service (FVS) - report issues to SPAN and then report answers back to BDS colleagues and customers. 


  • Review status updates on visits which are generated twice daily from SPAN and routinely provide statistics and status information from FVS to help visitors and BDS US Sponsors. 


  • Obtain Pentagon Passes for authorised BDS & FCO personnel within 8 weeks of assignment date


  • Act as Visit Team POC for creation of the electronic 1907 visits form.

Essential qualifications, skills and experience  

Minimum Qualifications/Experience:


  • Applicants should have more than 5 years’ experience in an office-based environment.


  • This position requires excellent communication skills both verbally and written, accurate typing/audio skills and an excellent knowledge of all Microsoft packages is necessary.


  • The role involves general duties of everyday administration, you will be part of a team of three, answering the phone, creating strong relationships with the wider Embassy teams and US counterparts


  • You must have the ability to prioritise and organise own workload and meet deadlines whilst working within a team, develop and maintain good working relationships with clients, colleagues, insurers and other suppliers.


  • Candidates will need to be able to work under reasonable pressure during busy periods

  • This Position requires excellent communication skills both verbally and written

  • Excellent knowledge of all Microsoft packages

Required competencies  Changing and Improving, Making Effective Decisions, Managing a Quality Service, Delivering at Pace

Application deadline  13 June 2019 

Grade  C4 (L)

Type of Position  Full-time

Working hours per week  40 Shared/reduce hours will be considered.

Region  N. America, Caribbean and British Overseas Territories

Country/Territory  United States

Location (City)  Washington

Type of Post  British Consulate

Number of vacancies  2

Starting hourly salary ()  $21.36

Start Date  29 July 2019