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Job Category Governor's Office
Job Subcategory MOD (Ministry of Defence)
Job Description (Roles and Responsibilities)
The Visits Center at the British Embassy are seeking to recruit an experienced administrator to support the British Defence Staff team.
The visits centre at the British Embassy is responsible for processing all Foreign Visit Requests from UK Government personnel to gain access into the US Government sites, throughout the 50 states
Duties and Responsibilities:
Facilitate accurate input of visits data in the DoD's Foreign Visits System database. Full training will be given
Liaise with DoD's Foreign Disclosure, Secure Policy Automated Network (SPAN) Personnel & BDS Desk Officers providing excellent quality customer service & resolve problems relating to visits.
Scrutinize the information & determine the appropriate DoD service which has disclosure authority for the subject matter of the visit. Aim to ensure that 80% of all issues are resolved without visit being rejected. To facilitate large-scale UK/US interoperability exercises prior to operational deployment.
Act as Visit Team lead on reporting issues to SPAN with regard to Foreign Visits Service (FVS) - report issues to SPAN and then report answers back to BDS colleagues and customers.
Review status updates on visits which are generated twice daily from SPAN and routinely provide statistics and status information from FVS to help visitors and BDS US Sponsors.
Obtain Pentagon Passes for authorised BDS & FCO personnel within 8 weeks of assignment date
Act as Visit Team POC for creation of the electronic 1907 visits form.
Essential qualifications, skills and experience
Applicants should have more than 5 years’ experience in an office-based environment.
This position requires excellent communication skills both verbally and written, accurate typing/audio skills and an excellent knowledge of all Microsoft packages is necessary.
The role involves general duties of everyday administration, you will be part of a team of three, answering the phone, creating strong relationships with the wider Embassy teams and US counterparts
You must have the ability to prioritise and organise own workload and meet deadlines whilst working within a team, develop and maintain good working relationships with clients, colleagues, insurers and other suppliers.
Candidates will need to be able to work under reasonable pressure during busy periods
This Position requires excellent communication skills both verbally and written
Excellent knowledge of all Microsoft packages
Required competencies Changing and Improving, Making Effective Decisions, Managing a Quality Service, Delivering at Pace
Application deadline 13 June 2019
Grade C4 (L)
Type of Position Full-time
Working hours per week 40 Shared/reduce hours will be considered.
Region N. America, Caribbean and British Overseas Territories
Country/Territory United States
Location (City) Washington
Type of Post British Consulate
Number of vacancies 2
Starting hourly salary () $21.36
Start Date 29 July 2019